Staff Conduct & Expectations

• Represent Masquerade (18+) with maturity, discretion, and composure at all times.

• Maintain confidentiality around internal matters, member information, and staff decisions.

• Treat members — and each other — with steady respect, even during disagreements.

• Lead by example; your tone becomes the model for the entire community.

• Avoid power-tripping or favoritism; fairness is the hallmark of a true Host.

Masquerade staff speak with:

• Calm confidence

• Clarity without harshness

• Elegance without arrogance

• Directness without hostility

Avoid: sarcasm, snappiness, chaotic energy, or sexual/flirty tones toward members.

Always aim to de-escalate:

• Lower the temperature, not raise it

• Redirect publicly; resolve privately

• Use gentle firmness when correcting behavior

• When unsure, pause and ask an Admin

• Stay visibly active — even light conversation helps maintain warmth and presence.

• Welcome new guests with sincerity; make the space feel alive and intentional.

• Encourage participation in events, games, and discussions.

• Bring ideas to the team, but discuss concerns privately with Admins.

• Enforce rules calmly, consistently, and without emotion.

• Never moderate while upset — hand off to another staff member if needed.

• Move conflicts out of public channels as soon as possible.

• Document serious incidents clearly for Admin review.

• If you’re uncertain or uncomfortable, escalate — you are never expected to handle everything alone.

• Do not act as a member’s therapist or emotional caretaker.

• Do not get pulled into personal drama.

• Avoid moderating situations involving your close friends — pass it to another staff member.

• Maintain a healthy distance: friendly, not enmeshed.

• Use staff channels for planning and discussions.

• Never argue or contradict another staff member publicly.

• If you disagree with a decision, handle it privately and respectfully.

• Notify an Admin if you’ll be inactive or unavailable for an extended time.

Masquerade thrives on trust, atmosphere, and presence.

As a member of the staff, you help create the world our guests step into.

Carry your role with confidence, care, and just a touch of mystery.