Introduction

Welcome behind the curtain.

By joining the staff team, you’ve stepped into the warmth, rhythm, and quiet architecture that keeps Masquerade alive. Our ballroom may feel effortless and enchanting from the outside, but behind that glow is a group of people guiding the space with intention, presence, and care.

Masquerade thrives on balance — mystery with clarity, freedom with safety, elegance with structure. This handbook exists to help you understand your place within that balance, and to ensure you feel confident, supported, and never left guessing.

Every role plays a part in shaping the guest experience.

Every decision influences the atmosphere.

Together, we keep the ballroom shining.

A quick overview of how our staff team is structured.

• Owner — Oversees vision, systems, safety, and long-term direction.

• Admin — Manages operations, escalations, and the heartbeat of the server.

• Host — Moderates day-to-day chat and maintains Masquerade’s tone.

• Bouncer — Handles age verification and secure entry.

• Attendant — Entry-level support learning moderation and community care.

• Curator — Brings events, challenges, and engagement to life.

• Partnership Liaison — Manages external collaborations and cross-community bridges.

Each role contributes to the atmosphere our guests feel the moment they step inside.

Lead with Warmth

Be approachable, respectful, and steady. Tone sets the entire room.

Protect the Space

Ensure Masquerade stays safe, private, and compliant with Discord’s rules.

Stay Present

Activity matters — your presence keeps the ballroom glowing.

Communicate Clearly

Use staff channels for updates, coordination, questions, and support.

Collaborate

We function best as a team behind the curtain, not as individuals in separate corners.